Provider: Living Harmony

Site Operator: Hayako McDonald

Location: 2500, 6-Jo 4-Chōme, Asahikawa, Hokkaido, Japan 070-0036

Phone: (+81) 80-4205-1518

Inquiries/Contact: Inquiries can be made via the Contact form.

Prices: Prices for each product or service are indicated on the purchase page.

Fees not included: Transportation costs to the facility and additional services and products at the facility are the responsibility of the customer (traveler).

Timing and method of payment: The timing and method of payment are stated on each page regarding payment.

Delivery: Details regarding the delivery of goods will be provided at the time of purchase, after payment is completed or the transaction is concluded.

Cancellation Policy: Refund conditions are described in the “Cancellation Policy” section for each product. If a cancellation request is made by the date specified in the policy, the specified amount will be refunded, excluding handling fees, in the case of cancellation for the customer’s (traveler’s) convenience. However, if the cancellation is made after the guaranteed refund date, the amount specified will not be refunded for any reason. In the case of cancellation due to the host’s convenience, if there is a suspicion that a reason attributable to us has occurred regarding the provision of services, we will promptly investigate the facts and issue a partial or full refund.